faq - parts
can parts be customized before delivery?
Certainly! When it comes to customizing parts before delivery, we offer a comprehensive and flexible service. We collaborate with a variety of local shops in our area, each with their own unique skills and expertise. To provide you with the best options, we will gather three different quotes from these shops, giving you the opportunity to choose the one that best fits your needs and budget. This approach ensures that you have a choice in the customization process, allowing for a tailored solution that meets your specific requirements.
It's important to note, however, that all customization work, including parts and paint, requires payment in advance. This policy is in place to secure the services and materials needed for your custom project. Additionally, we understand that circumstances can change, and in the event that you need to return a customized part, we handle such situations on a case-by-case basis. This means we evaluate each return individually to determine the most appropriate course of action, taking into account the nature of the customization and the reasons for the return. Our aim is always to find a fair and satisfactory resolution for both parties involved. This process underscores our commitment to providing personalized service while maintaining a fair and professional business practice.